We aim to provide the best source, service and supply of product, allied to first class technical advice and support, to ensure total customer satisfaction.

We aim to respect our customers with added value service to their business, 

supporting them and cooperating in each step of the negotiations which they trust our intermediation service; We are convinced that the transparency and trust generated definitely facilitate transactions between parties that, in general, negotiate over long distances and -often- with differences in culture, languages and time zones.

In all our contracts, we generate and strictly respect a procedure at ZERO RISK. 

Indeed, we suggest our exporting Clients to operate through Bank Guarantee / Stand-By Letter of Credit ("SBLC") or Documented Letters of Credit ("DLC" / "Confirmed" LC"), as the only EFFICIENT and SAFE payment method , since they are the ones that EFFECTIVELY GUARANTEE the collection, always against the presentation of all the required documents, in due form, when managing the collection, obviously. Once the Seller confirms that said payment instrument is operative, it can start the operative process until the corresponding dispatch in the cargo port.

Once this process has been successfully concluded, the seller seizes the corresponding certificates, 

(already previously agreed between the parties during the negotiation) so that they are sent via "bank to bank" to the issuing bank for the correct release of the funds. For the buyer / importer counterpart, likewise the ZRT under any of the aforementioned payment methods, will ensure that each delivery is fully GUARANTEED, since only the accreditation of the load, in accordance with the contractual stipulations in quality and quantity (which is will confirm with the required documentary presentation), will enable the Seller / Exporter to manage each collection.

In this way, the Buyer will ensure the effective load and will not see his payment threatened in the face of possible breaches or fraud by the selling party. 

In this way, the Buyer will ensure the effective load and will not see his payment threatened in the face of possible breaches or fraud by the selling party. In this way, we ensure that the procedure is free from emerging risks and ensures equitable SECURITY for the contracting parties, their agents and intermediaries, both during the negotiation stage and throughout the contractual relationship, thus denoting our firm intention to generate SUSTAINABLE businesses adding value to our Clients who, under ZRT contracting conditions, minimize their commercial and financial risks. Understanding our suggestion of ZRT to Clients, we also inform you how we formalize our commercial relationship, as Intermediaries.